Privacy Policy

This Privacy Policy describes how Jet's Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and protects your personal information when you visit our website pizzas-jets.top, place orders, interact with our services, or otherwise engage with us. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations.

Please read this Privacy Policy carefully before using our website or submitting any personal information to us. By accessing or using pizzas-jets.top, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

1. About Us

Jet's Pizza operates as a food service business in the United States, providing customers with online and in-person pizza ordering, delivery, and related food services. Our website, pizzas-jets.top, serves as our primary digital platform for customer interactions, order placements, promotions, and communication.

For any privacy-related questions, requests, or concerns, please contact us at the email address listed above.

2. Information We Collect

We collect several categories of personal information in the course of operating our website and providing our food services. This information is collected directly from you, automatically through your use of our website, and from third-party sources where applicable.

2.1 Personal Identification Information

When you register an account, place an order, subscribe to our newsletter, or contact our customer support team, we may collect the following categories of personal identification information:

• Full name — first and last name used for account registration and order delivery
• Email address — used for order confirmation, account management, and marketing communications
• Phone number — used for delivery coordination and customer service purposes
• Mailing and delivery address — used to process and deliver food orders to your location
• Date of birth — may be collected when age verification is required for certain promotions
• Username and password — collected if you create an account on our website

2.2 Payment and Transaction Information

When you make a purchase through our website, we collect information necessary to process your payment. We do not store full credit card numbers on our servers; payment processing is handled by secure, third-party payment processors. However, we may retain the following:

• Last four digits of payment card
• Billing address associated with the payment method
• Transaction ID and order history
• Purchase amounts and dates
• Preferred payment methods for returning customers

2.3 Usage Data and Website Activity

When you visit pizzas-jets.top, we automatically collect certain information about your interactions with our website. This usage data helps us understand how visitors navigate our platform, improve our services, and detect potential security issues. Usage data we collect includes:

• Pages visited and time spent on each page
• Links clicked and features used
• Items added to your cart or wishlist
• Search queries entered on our website
• Referral URLs — the website you visited before navigating to ours
• Exit pages and bounce rates
• Order abandonment information

2.4 Device and Technical Information

We automatically collect technical information about the device and browser you use to access our website. This includes:

• IP address (Internet Protocol address)
• Browser type and version (e.g., Chrome, Firefox, Safari)
• Operating system (e.g., Windows, macOS, iOS, Android)
• Device type (desktop, laptop, tablet, smartphone)
• Screen resolution and language settings
• Time zone settings
• Network provider and connection type
• Unique device identifiers

2.5 Location Data

To facilitate food delivery services, we may collect your geolocation data. This may include:

• Precise GPS location (if you grant permission through your mobile device or browser)
• Approximate location based on your IP address
• Delivery address you manually enter during the checkout process

You can disable location sharing through your device settings at any time, although doing so may affect your ability to use certain delivery features.

2.6 Communications and Customer Service Data

When you contact us for support or provide feedback, we collect:

• The content of your messages, emails, and chat transcripts
• Records of phone calls (where permitted by law and with prior notice)
• Survey responses and review submissions
• Social media interactions or direct messages sent to our official accounts

2.7 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. Please refer to Section 8 of this Privacy Policy for detailed information about our cookie practices.

3. How We Use Your Information

We use the personal information we collect for the following lawful purposes:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including delivery coordination
• Creating and managing your customer account
• Sending order confirmations, receipts, and delivery status updates
• Processing payments and refunds securely
• Responding to customer inquiries, complaints, and support requests
• Verifying your identity and preventing fraudulent transactions

3.2 Improving and Personalizing Our Services

• Analyzing usage patterns to improve website functionality and user experience
• Personalizing menu recommendations based on your order history and preferences
• Conducting internal research and development activities
• Testing new features, layouts, and service offerings
• Understanding customer preferences to optimize our food menu and pricing

3.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, and special offers (with your consent or where permitted by law)
• Displaying targeted advertisements based on your interests and browsing behavior
• Running loyalty programs, contests, and seasonal promotions
• Retargeting you with relevant ads on social media platforms and partner websites
• Sending push notifications if you have enabled them on your device

You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any promotional email or by contacting us at [email protected].

3.4 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from law enforcement or government authorities
• Protecting the rights, property, and safety of our customers, employees, and the public
• Enforcing our Terms of Service and other legal agreements
• Detecting, investigating, and preventing fraudulent, unauthorized, or illegal activities

3.5 Analytics and Business Intelligence

• Measuring the effectiveness of our marketing campaigns
• Generating aggregated, anonymized reports about website traffic and user behavior
• Conducting customer satisfaction surveys and analysis
• Supporting strategic business decisions and operational planning

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures. Categories of service providers we engage include:

• Payment processors — to securely handle credit card and electronic payment transactions
• Delivery and logistics partners — to coordinate and execute food delivery to your address
• Cloud hosting and infrastructure providers — to store and process data on our behalf
• Email marketing platforms — to manage and send promotional communications
• Analytics providers — such as Google Analytics, to analyze website traffic and user behavior
• Customer support software providers — to manage support tickets and live chat interactions
• Fraud prevention services — to detect and prevent unauthorized transactions

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to:

• Comply with applicable federal, state, or local laws, including requirements under the FTC Act
• Respond to lawful requests from governmental, regulatory, or law enforcement authorities
• Protect our legal rights and defend against legal claims
• Investigate potential violations of our Terms of Service or this Privacy Policy
• Prevent or address fraud, security incidents, or potential threats to public safety

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, bankruptcy, or other business reorganization, your personal information may be transferred to the acquiring entity or successor. We will notify you via email or a prominent notice on our website if such a transfer occurs, and you will be informed of any changes to this Privacy Policy.

4.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, industry analysis, marketing, or other business purposes. This data does not constitute personal information and is not subject to this Privacy Policy.

4.5 With Your Consent

We may share your personal information with additional third parties when we have obtained your explicit consent to do so, such as when you participate in a joint promotion or cross-brand partnership program.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Security Measures

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols.
• Data Encryption at Rest: Sensitive personal data stored in our databases is encrypted using advanced encryption standards.
• Firewalls and Intrusion Detection: We use firewalls and intrusion detection systems to monitor and protect our network infrastructure.
• Secure Payment Processing: Payment card data is processed through PCI-DSS compliant payment processors and is never stored on our own servers in full.
• Access Controls: Access to personal data is restricted to authorized employees and contractors who need it to perform their job functions.

5.2 Administrative Security Measures

• Regular employee training on data privacy and security best practices
• Background checks for employees with access to sensitive customer data
• Internal data privacy policies and acceptable use policies
• Vendor due diligence and contractual data processing agreements
• Regular privacy and security audits and risk assessments

5.3 Data Breach Response

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant regulatory authorities as required by applicable law, including any obligations under state breach notification laws. Notifications will be made in a timely manner and will include information about the nature of the breach, the data involved, and the steps we are taking to address it.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable United States privacy laws.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a resident of California, you have the following rights under the CCPA as amended by the CPRA:

6.2 General Privacy Rights for All Users

Regardless of your state of residence, we provide all users with the following rights:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request that we correct inaccurate or incomplete personal information
• Right to Deletion: Request that we delete your personal information, subject to legal retention requirements
• Right to Opt-Out of Marketing: Unsubscribe from marketing communications at any time
• Right to Withdraw Consent: Withdraw previously given consent for data processing activities based on consent
• Right to Lodge a Complaint: File a complaint with the relevant data protection or consumer protection authority

6.3 How to Exercise Your Rights

To exercise any of the rights described above, you may contact us through the following channels:

• Email: [email protected]
• Website: pizzas-jets.top (via our Contact Us form)

We will verify your identity before processing your request to ensure that we do not disclose or delete information in response to fraudulent requests. We will respond to your request within 45 days, with a possible extension of an additional 45 days where reasonably necessary, in accordance with CCPA/CPRA requirements. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

You may designate an authorized agent to submit requests on your behalf. The authorized agent must provide written proof of authorization, and we may require you to verify your identity directly with us.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

After the applicable retention period expires, we will securely delete or anonymize your personal information so that it can no longer be associated with you.

8. Cookies and Tracking Technologies

Our website, pizzas-jets.top, uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements.

8.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function properly, improve efficiency, and provide information to website owners. Cookies may be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function correctly. These include cookies that enable you to log in, add items to your cart, and complete checkout. They cannot be disabled.
• Performance and Analytics Cookies: These collect information about how visitors use our website, including which pages are most visited and any error messages encountered. We use services such as Google Analytics for this purpose.
• Functionality Cookies: These remember your preferences (such as your location for delivery or language settings) to provide a more personalized experience.
• Targeting and Advertising Cookies: These are used to deliver relevant advertisements to you on our website and across the internet. They track your browsing activity across websites to build a profile of your interests.

8.3 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and configure settings for specific websites. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders.

You can also opt out of interest-based advertising through the Digital Advertising Alliance's opt-out tool at www.aboutads.info or the Network Advertising Initiative at www.networkadvertising.org.

For more detailed information about how we use cookies and how to manage your preferences, please refer to our full Cookie Policy available on our website.

9. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13, and we do not direct our services to minors.

We comply fully with the Children's Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under 13 without verifiable parental consent.

If we become aware that we have inadvertently collected personal information from a child under 13 years of age, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

We also encourage parents and guardians to monitor their children's online activities and to use available parental control tools to prevent minors from accessing websites or services not intended for them.

10. International Data Transfers

Jet's Pizza is based in the United States, and we primarily collect, process, and store data within the United States. However, some of our third-party service providers may be located in, or operate from, other countries. As a result, your personal information may be transferred to, stored in, or processed in countries outside of the United States.

When we transfer data internationally, we take appropriate steps to ensure that your personal information receives an adequate level of protection in accordance with applicable laws. These steps may include:

• Entering into data processing agreements with service providers that include standard contractual clauses or equivalent protections
• Ensuring that third-party processors adhere to applicable U.S. privacy standards and obligations
• Conducting due diligence assessments of our third-party vendors' data security practices

By using our website and services, you consent to the transfer of your personal information to countries outside your country of residence, which may have different data protection rules than your country. We will always handle your data in accordance with this Privacy Policy, regardless of where it is processed.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Jet's Pizza. These may include social media platforms, payment gateways, review websites, or promotional partner sites. When you click on these links or interact with these third-party services, you leave our website and are subject to the privacy policies and terms of service of those third parties.

We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit. The inclusion of a link to a third-party website on our platform does not constitute our endorsement of that website or its privacy practices.

12. Your California Privacy Rights — Additional Disclosures

In addition to the rights described in Section 6, California residents have additional rights and disclosures under California law:

12.1 "Shine the Light" Law

Under California Civil Code Section 1798.83, California residents may request, once per calendar year, information about the categories of personal information disclosed to third parties for their direct marketing purposes, as well as the names and addresses of those third parties. To make such a request, please contact us at [email protected].

12.2 Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universally accepted standard for responding to DNT signals. Our website does not respond to DNT signals at this time; however, you can manage your tracking preferences through our cookie consent tool and browser settings.

12.3 Categories of Personal Information Sold or Shared

We do not sell personal information as traditionally defined. However, under the CPRA's expanded definition of "sharing," some of our advertising and analytics activities may constitute sharing of personal information. California residents have the right to opt out of such sharing. To opt out, please contact us at [email protected].

13. How to File a Complaint with a Data Protection Authority

If you are not satisfied with our response to your privacy request or concern, you have the right to file a complaint with the appropriate regulatory authority. In the United States, relevant authorities include:

13.1 Federal Trade Commission (FTC)

The FTC is the primary federal consumer protection agency and enforces privacy-related laws including the FTC Act. You may file a complaint with the FTC at:

• Website: www.ftccomplaintassistant.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

13.2 California Privacy Protection Agency (CPPA)

If you are a California resident, you may file a complaint with the California Privacy Protection Agency regarding violations of the CCPA/CPRA:

• Website: cppa.ca.gov
• Email: [email protected]

13.3 State Attorney General Offices

You may also file privacy complaints with the Attorney General's office in your state. Most state attorneys general have consumer protection divisions that handle privacy-related complaints. Contacting your state's Attorney General is particularly relevant if you believe your state privacy laws have been violated.

14. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our data practices, business operations, legal requirements, or regulatory guidance. When we make material changes to this Privacy Policy, we will:

• Post the updated Privacy Policy on our website at pizzas-jets.top with a revised "Last Updated" date
• Send a notification email to registered users if the changes are material
• Display a prominent notice on our website homepage for a reasonable period

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our website and services following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

If you disagree with any changes to this Privacy Policy, you should discontinue using our website and may request deletion of your personal information by contacting us as described in this policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact our privacy team. We are committed to addressing your inquiries promptly and transparently.

When contacting us about a privacy matter, please include the following information in your inquiry to help us respond more efficiently:

• Your full name and email address associated with your account (if applicable)
• A clear description of your request or concern
• The specific right you wish to exercise (if applicable)
• Any relevant dates or reference numbers related to your inquiry

We aim to acknowledge all privacy inquiries within 5 business days and to provide a substantive response within 45 days of receipt, in accordance with applicable legal requirements.

This Privacy Policy was last reviewed and updated on April 15, 2026. Copyright © 2026 Jet's Pizza. All rights reserved.